Privacy Policy
At Pace-Pace.com, we are committed to safeguarding your privacy and respecting your personal data. This Privacy Policy describes how we collect, use, store, and share your personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant frameworks. Our priority is to process your data lawfully, transparently, and with the utmost care to ensure your rights are fully protected.
1. Scope of This Policy and Role of the Data Controller
This Privacy Policy applies to all users of our website, https://pace-pace.com, and any services offered through it. Pace-Pace is the data controller for the personal information collected through this website, meaning we determine the purposes and means of processing your personal data. If you have any questions or requests concerning your information, you may contact us at [email protected].
2. Categories of Personal Data We Process
Depending on your interactions with us, we collect and process the following categories of personal data:
a. Usage Data
This includes data about how you use our website, such as IP address, browser type and version, device details, pages visited, time spent on pages, referral URLs, and session and interaction information.
b. Account Data
When you create an account or provide information through forms, we collect name, email address, telephone number, billing and shipping addresses, and other contact details.
c. Profile Data
We collect data about your preferences, purchase history, product and service interactions, interests, communication preferences, and website behavior to provide a personalized experience.
d. Communication Data
This includes data from inquiries, support requests, correspondence, contact forms, call logs, and other interactions between you and Pace-Pace.
e. Technical Data
We gather technical data about the devices you use to access our services, including operating system, hardware type, browser plugins, network information, and system configurations.
f. Transaction Data
This includes information related to purchases and payments made through pace-pace.com, such as payment method, billing information, shipping address, order history, and transaction timestamps.
g. Preference Data
We maintain data about your marketing preferences, newsletter sign-ups, product categories of interest, and consent for promotional communications.
3. Legal Bases for Processing Personal Data
Under GDPR and other applicable regulations, we rely on the following lawful bases for processing your data:
– Performance of a Contract: When processing is necessary for the fulfillment of orders, account management, or service delivery.
– Consent: Where you have actively provided permission, such as subscribing to newsletters or accepting cookies.
– Legitimate Interests: To operate, secure, and improve our website and services, provided such interests are not overridden by your rights.
– Legal Obligation: Where processing is required to comply with a legal requirement, such as tax or accounting regulations.
4. Your Rights
In accordance with GDPR and CCPA, you have the following rights concerning your personal data:
– Right of Access: You have the right to request details of your personal data held by us.
– Right to Rectification: You may request that we correct incomplete or inaccurate data.
– Right to Erasure (Right to Be Forgotten): You may request that we delete your personal data, subject to applicable retention obligations.
– Right to Restriction: You may request limitations on how we process certain portions of your personal data.
– Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format for transfer to another data controller.
– Right to Object: Under certain circumstances, you can object to our processing of your data based on our legitimate interests or for direct marketing purposes.
– Non-Discrimination (under CCPA): We will not discriminate against California residents for exercising any of their privacy rights.
To exercise any of these rights, please contact us at [email protected].
5. Security Measures
We implement multiple layers of technical and organizational measures to secure your data, including:
– SSL encryption on data transmissions to and from pace-pace.com.
– Access on a need-to-know basis for personnel managing your data.
– Regular data backups and secure storage mechanisms.
– Security training for all staff involved in data processing activities.
– Routine assessments to identify and mitigate cybersecurity threats.
6. International Data Transfers
We may transfer and store your personal data outside your jurisdiction, including to countries not offering the same level of data protection as your home country. In such cases, we use appropriate safeguards including:
– Standard Contractual Clauses (SCCs) approved by the European Commission
– Data processing agreements with third-party processors ensuring GDPR compliance
– Adherence to applicable regional laws and frameworks
7. Data Retention
We retain your personal information only for as long as necessary for the purposes described within this Privacy Policy:
– Usage and Technical Data: Retained for up to 24 months for analytics and troubleshooting.
– Account and Profile Data: Retained while the account is active and up to 6 years thereafter to comply with legal obligations.
– Transaction Data: Retained for up to 7 years to meet obligations under tax and financial laws.
– Communication Data: Retained for 3 years from the last interaction.
– Preference and Marketing Data: Retained until you revoke consent or request deletion.
Upon expiry of these periods, data is securely anonymized or deleted.
8. Cookie Policy
We use cookies and similar technologies on pace-pace.com to enhance user experience and collect analytical data. Types of cookies we use include:
– Essential Cookies: Necessary for website operation and login authentication.
– Functional Cookies: Enable personalization and stored preferences.
– Analytics Cookies: Help analyze site performance and usage trends (e.g., Google Analytics).
– Performance Cookies: Measure the effectiveness of marketing campaigns and improve usability.
9. Cookie Management & Compliance
In compliance with GDPR and CCPA, our website provides consent banners and management tools that allow you to:
– Accept or reject non-essential cookies upon first visit.
– Change your cookie preferences at any time via the Cookie Settings link in the website footer.
– Request details about data collected via cookies.
All data collected via cookies is processed in accordance with this Privacy Policy and applicable data protection laws.
10. Children’s Privacy
Pace-Pace.com is not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13 years of age. If we discover such data has been collected without verifiable parental consent, we will promptly delete it. If you believe a child has provided us with personal data, please contact us at [email protected].
11. Policy Changes and Updates
We may update this Privacy Policy to reflect changes in our legal obligations, services, or data processing practices. Any material changes will be posted on this page and, where appropriate, notified to you via your registered contact information.
We encourage you to review this Privacy Policy periodically to stay informed about our data protection measures.
12. Contact and Complaints
If you have questions, concerns, or wish to exercise any of your privacy rights, you may contact us at:
Email: [email protected]
Website: https://pace-pace.com
You also have the right to lodge a complaint with your local supervisory authority.
At Pace-Pace, we take privacy seriously. We remain committed to ensuring our website, services, and processing operations uphold the highest standards of data protection and user trust. Please don’t hesitate to contact us regarding any privacy concerns or requests.